When you need a password to find out what your passwords are there are too many passwords. This cannot be more true than dealing with Verizon. We got iPhones today and I proceeded to make some poor customer rep earn her money.
I think I needed about 4 passwords to work with the Verizon person and not knowing any of them, they settled for the primary person's last four SSN digits...and needed to speak to said person.
After settling the password issue, I was able to get my phone activated. This process took no less than about 4 hours and several calls to customer rep.
Is this an indication that I shouldn't have an iPhone? Probably.
No comments:
Post a Comment